How can I see the status of my order?

You can check your order status online and track the delivery of your package.

When can I expect my order to arrive?

When you place an order, we will estimate shipping and delivery dates based upon the availability of your items and the shipping options you choose. Shipping date estimates will appear in your order form during checkout. You can also check both shipping and delivery date estimates in the order confirmation e-mail.

Do you ship to APO, PO, and FPO Boxes?

Orders can be shipped to PO, APO, and FPO boxes with addresses that reside within the United States and Puerto Rico.

Will you ship to destinations outside of the US?

Currently McCleary Scientific products are only available in US. We will be expanding our shipping destinations shortly to include most international locations.

How do you deal with shipping and handling charges?

Shipping is often free with our special packages and with continuity orders; depending on size and amount of the order. Specific shipping and handling pricing is listed in the Shopping Cart.

What should I do if my order was damaged or lost in transit?

If your order was damaged in transit, call or email our Service Center to initiate a return. If you did not receive your order, track your package and check the estimated deliver times and if not received when expected call or email our Service Center.

What should I do if I received the wrong item?

If you received the wrong item or an item you didn't order, call or email our Service Center to initiate a return.

What should I do if I am missing an item?

If you missing an item, check your packing slip and call or email our Service Center for a further shipment at our cost.